Testimonials
My father entered Townhouse Rehab and Nursing in late February 2020 following a Tracheostomy. We were very apprehensive about my Dad living in a nursing home, as any family likely would be. However, Townhouse impressed us from Day One and we knew our Dad would be in good hands. Before Covid hit, my Mom, brother and I would visit daily and we met much of the staff. Everyone we encountered was so positive and nurturing toward my Dad and we could see he was receiving exceptional care. From the nursing staff, aides, respiration team, doctors, speech, OT and PT staff, social work and recreation departments, everyone was top-notch. Unfortunately, only after about 2 weeks of my Dad entering Townhouse, the Covid-19 pandemic came into all of our lives. It was devastating to find out that we wouldn’t be able to visit my Dad in person, indefinitely. Again, Townhouse impressed us with adapting to this huge change and made amazing accommodations for their residents and families. Townhouse set up a daily text alert with Covid-19 updates within the facility (which has currently changed to a phone number that family members can call daily for updates). We were able to be in touch with one of the amazing nurses DAILY with an update on how my Dad was doing. My Dad is not able to operate an iPad by himself, so we were amazed to see that the recreation department began doing DAILY facetime with family. If it weren’t for this, I don’t think my Dad, family or myself would have made it through this time. The nursing staff would even assist us if we wanted to facetime at other times, other than the scheduled recreation department facetime calls. Once New York State declared visitations could take place in Nursing Homes, Townhouse once again stepped up and made an online appointment schedule to arrange visits. This is our second week that we’re able to visit my Dad, and Townhouse has adhered to all safety procedures and guest limitations in the building. We feel that my Dad is safe, as well as the staff and families. We’re so very thankful we can finally visit as it has helped us all get through this difficult time and we’ve even seen an improvement in my Dad’s health since we can now be together several times a week. My Dad has been well-groomed each and every day and the facility is extremely clean and homey. The entire staff is amazing and we couldn’t be happier that we chose Townhouse for my Dad. I would proudly recommend Townhouse to anyone that is searching for a nursing home/rehab facility for a loved one. Thank you from the bottom of hearts, Townhouse! - Susanne Kimball
My mom entered Townhouse about 5 days ago. After a very rough 1st day which I needed some assistance from a staff member, mom settled in nicely. The facility is clean and bright. Staff could not be nicer and helpful. Mom who never says a nice thing about anyone, praises the staff here. I want to thank everyone involved in the care of my mom. It’s a very difficult job dealing w/ her. Kudos to them. Thank you. - Sherri Calvin
Staff is always friendly & caring even with all the stresses of the daily chores etc My family’s experience here over three separate stays has been commendable. - Victor Macaluso
My family had a hard decision to make. My father was place here on June 23rd. The first thing I noticed was the nice foyer area and no smells like some nursing homes. The staff seem caring. My Father's room was clean and free of smell. Praying God will put Angels all around him. - Crystal Matthews
My family and I have been to several local facilities in Nassau County, trying to secure a long-term care facility for my father. We were blessed to come across this home away from home. Immediately upon entering the Townhouse, there was an overwhelming sense of peace and tranquility. I had the chance to observe a few of the residents in the courtyard. It felt like home. Like family. Having to make the decision to place your loved one in a long-term facility is one of the hardest decisions a family will ever have to make…The Townhouse helped ease my heartache with their welcoming graciousness and Informative directions to make the road safe to take our next step. A Sincere Thank you. - Chestina Silverman
The facility is immaculate. No foul odors. Everybody was sincerely cordial. The department heads introduced themselves and inquired info as to best help my loved one. The facility was very upbeat and stimulating. Intermittent music and dancing on several floors that I visited.
- Nita Rondello
The staff was very courteous and kind in helping us and helping my mom. Thank you. - Jay Billups
My father was not getting any quality help until he came to the Townhouse. Now he is getting his strength back after laying in a hospital bed for weeks after getting COVID. The social workers will always get back to you very quickly if you have a question.
My mom entered Townhouse about 5 days ago. After a very rough 1st day which I needed some assistance from a staff member, mom settled in nicely. The facility is clean and bright. Staff could not be nicer and helpful. Mom who never says a nice thing about anyone, praises the staff here. I want to thank everyone involved in the care of my mom. It’s a very difficult job dealing w/ her. Kudos to them. Thank you. - Sherri Calvin
Staff is always friendly & caring even with all the stresses of the daily chores etc My family’s experience here over three separate stays has been commendable. - Victor Macaluso
My family had a hard decision to make. My father was place here on June 23rd. The first thing I noticed was the nice foyer area and no smells like some nursing homes. The staff seem caring. My Father's room was clean and free of smell. Praying God will put Angels all around him. - Crystal Matthews
My family and I have been to several local facilities in Nassau County, trying to secure a long-term care facility for my father. We were blessed to come across this home away from home. Immediately upon entering the Townhouse, there was an overwhelming sense of peace and tranquility. I had the chance to observe a few of the residents in the courtyard. It felt like home. Like family. Having to make the decision to place your loved one in a long-term facility is one of the hardest decisions a family will ever have to make…The Townhouse helped ease my heartache with their welcoming graciousness and Informative directions to make the road safe to take our next step. A Sincere Thank you. - Chestina Silverman